Live dispatcher NYC Master Plumber #2841 $1M Insured
★★★★★ 4.9 · 347 reviews Call (347) 716-8030
B
Bedford
EMERGENCY · 24/7
Live dispatcher · responding now · serving Brooklyn since 2002

Brooklyn's emergency plumber that shows up.

24/7 burst pipe repair, flood cleanup, water heater replacement & sewer backup service in Brooklyn, NY. Dispatching from Williamsburg since 2002.

24/7 dispatch from Leonard Street. Master Plumber on every truck. Burst pipes, floods, sewer backups, water heaters — fixed today, documented for your insurance.

  • 30-minute average response across Brooklyn core zone
  • Live dispatcher · no call center, no voicemail
  • NYC Master Plumber #2841 · $1M liability insured
  • Insurance-ready photo log on every emergency job

Need a plumber now?

Live dispatcher · avg pickup under 60s
Or call (347) 716-8030 24/7
4.9 · 347 Google reviews NYC Master Plumber #2841 · $1M Insured
Burst pipe or active flood? Turn off your main water shut-off (usually basement, near the street side) before calling. We'll talk you through it if you can't find it — call now.
Call now  →
NYC Master Plumber #2841$1M Liability Insured4.9 ★ · 347 reviews24/7 live dispatcherBBB A+ rated
30 min
Avg response
4.9
347 Google reviews
2,000+
Jobs / year
$1M
Liability insured
24/7
Live dispatcher
Services

What we fix when it can't wait.

Six emergency and routine service tracks across Brooklyn. Same Master Plumber on every truck.

Service Areas

50 Brooklyn neighborhoods, 30-minute response.

Core zone (Williamsburg, Bushwick, Bed-Stuy, Greenpoint, Crown Heights) gets a 25-min promise. Outer Brooklyn and Queens-edge addresses average 40 min.

View all 50 service areas →
How it works

From "I need help" to fixed.

No call center, no transfer, no waiting around. Here's exactly what happens when you call.

1

You call

Live dispatcher in Brooklyn picks up under 60 seconds. We confirm your address and emergency type.

2

Truck dispatched

Nearest Master Plumber pulls a truck — fully stocked for burst pipes, sewer, water heater, boiler.

3

We arrive in 30 min

Average 30 minutes core zone. We diagnose, give you a flat-rate quote, and start work with your OK.

4

Fixed + documented

Photo log + moisture readings delivered within 24 hours. Insurance-ready packet on every emergency.

Reviews

What Brooklyn says about 2 AM service calls.

347 verified Google reviews. 4.9 / 5 average. Real customers, real emergencies.

"Pipe burst at 1am in our Bushwick brownstone. Bedford was here in 25 minutes, fixed and dry by 3am. Saved our floors and our sanity."

SM
Sarah M.
Bushwick
Google Review

"Water heater died right before company came over. They had a new one installed same day. Real master plumber, not some flake."

DR
David R.
Williamsburg
Yelp

"Basement flooded after the storm. Bedford was the only company that picked up at 4am. Insurance approved their estimate next day, no fight."

ML
Maria L.
Bed-Stuy
Google Review

"Frozen pipe in our garage in January. They thawed it carefully, found a hairline crack we didn't know about, fixed everything in 2 hours."

JK
James K.
Park Slope
Google Review

"Sewage backup in our basement — terrifying. Bedford came at 6am, did the cleanup right, full documentation for insurance. Total pros."

RB
Rachel B.
Crown Heights
Trustpilot

"Boiler died on the coldest day of the year. They diagnosed it, sourced the part, had heat back on by evening. No price gouging."

AD
Anthony D.
Greenpoint
Google Review
Why choose Bedford

The plumber you actually want at 2 AM.

30-minute response, core zone

Williamsburg, Bushwick, Bed-Stuy, Greenpoint, Crown Heights — average 30 minutes door-to-door, day or night. Outer Brooklyn averages 40 minutes.

Master Plumber on every truck

Not an apprentice with a phone. Same NYC-licensed Master Plumber #2841 dispatches and arrives. $1M liability. NYS DOB certified.

Insurance-ready paperwork

Photo log, moisture readings, itemized scope, line-item estimate — delivered within 24 hours. Most adjusters approve the claim from our packet alone.

Questions

What people ask before they call.

Yes — for emergencies inside our core 4-neighborhood coverage zone (Williamsburg, Bushwick, Bed-Stuy, Ridgewood). Our Leonard Street dispatch puts a Master Plumber in your basement in 30 minutes on average. Outside the core zone, expect 45–60 min from anywhere in Brooklyn or Western Queens.
Our dispatch fee covers the first 30 minutes on-site and a written estimate before any work begins. The dispatch fee credits toward the job if you approve the work. No surprise charges — what's on the estimate is what you pay.
NYC Master Plumber License #2841, NYS DOB certified, $1M liability coverage, and bonded. Happy to email a current Certificate of Insurance to your property manager or co-op board before the truck arrives.
Every flood job comes with photo logs, moisture readings, and an itemized estimate formatted for insurance carriers. We've worked with Allstate, State Farm, Liberty Mutual, and most NYC co-op carriers. Your adjuster gets what they need on day one.
Yes. The phone is staffed by a live dispatcher 24/7/365 — Christmas Eve, Super Bowl Sunday, 4am Thursday. Holiday rates apply for non-emergency work, but emergency dispatch is the same flat fee.
Yes. We carry the Certificate of Insurance, NYC license documentation, and W-9 information most co-op boards and property managers require. We've worked across hundreds of Brooklyn coops since 2002.
Request service

Plumbing emergency? Tell us where.

Live dispatcher 24/7. Master Plumber on the truck within 30 minutes across the Brooklyn core zone.

Live dispatcher · responding now

Avg pickup under 60 seconds
Or call us directly · (347) 716-8030

Water doesn't wait. Neither do we.

24/7/365. Master Plumber on every truck. 30-minute average response across the Brooklyn core zone. $1M insured.

Call now · live dispatcher 30-min average response · 24/7
📞 (347) 716-8030