About Bedford

How Bedford started.

Bedford Plumbing & Flood Pros dispatches from 232 Leonard Street, Brooklyn — a Master Plumber's workshop and dispatcher's desk operating since 2002. The firm was founded on one premise: at 2am, when water is coming through a ceiling, the homeowner doesn't have time to be transferred to a call center in Arizona. Bedford keeps a live dispatcher on the desk 24/7, runs its own trucks, and answers every call with the Master Plumber who will be on the job.

What we actually do.

Emergency plumbing — burst pipes, flooding, sewer backups, water heater failures, frozen pipes, boiler emergencies. Bedford operates in the high-stakes corner of the trade: water is coming, the homeowner is panicking, the insurance adjuster needs documentation, and the building has 19 other units. We bring the truck, the parts, the Master Plumber, and the paperwork. We close the job on the first visit when the scope allows.

The numbers.

2002 — year founded. 2,000+ Brooklyn jobs per year. 30 minutes average response across the core zone (Williamsburg, Bushwick, Bed-Stuy, Greenpoint, Crown Heights). $1M liability insured. NYC Master Plumber Lic. #2841. NYS DOB certified. 4.9/5 across 347 verified reviews.

Who we work for.

Homeowners. Renters whose landlords are unreachable. Co-op boards. Property management firms. Restaurants and mixed-use ground floors. Commercial buildings up to mid-rise. From a single-family brownstone in Park Slope to a 60-unit co-op in Williamsburg, the same Master Plumber leads the call.

How we document.

Every emergency call ships with a photo log, moisture readings if water damage is involved, an itemized scope of work, and an insurance-ready estimate. For commercial accounts we file with the NYC DOB when required and produce a Certificate of Insurance same-day on request. The paperwork is part of the work.